Cool-Coffee Personal Data Policy

This Privacy Policy (‘Personal Data Policy’) describes how Cool-Coffee collects and processes information about you.

The personal data policy applies to personal information that you provide to us or that we collect via the website Cool-Coffee is the data controller for your personal information.

When you visit, we automatically collect information about you, such as what type of browser you use, what search terms you use on the Website, your IP address and information about your computer in order to optimize the conversion on the Website, improve this and conduct targeted marketing.

The personal information is registered with Cool-Coffee and stored for 5 years (due to requirements from the Accounting Act), after which the information is deleted. When personal information is collected via our website, we ensure that it is always done by giving your express consent, so that you are informed of exactly what information is collected and why.

The owner of Cool-Coffee has access to the information recorded about you. We do not store customer information encrypted. We do not transmit customer information encrypted. The information provided to Cool-Coffee is not passed on or sold in any way to third parties. As registered with Cool-Coffee, you always have the right to object to the registration. You also have the right to insight into what information is registered about you. You have these rights in accordance with the Personal Data Act and inquiries in connection with this should be directed to Cool-Coffee via e-mail:

When you purchase a product on the Website, we collect the following personal information, for the purpose of being able to supply products to you and for the purpose of fulfilling our accounting obligations.

• Name
• Address
• Phone number
• Email address

The collection of information is necessary for us to safeguard our interests in improving the functions of the website, and to be able to fulfil our agreement with you.

All registered information is processed in accordance with the rules of the Personal Data Act. Your information will not be sold or passed on to third parties other than disclosure for the purpose of completing your order, e.g. information passed on to a shipping company. As a registered person, you always have access to documents, you can have your information deleted at any time, and you can object to a registration in accordance with the rules in the Personal Data Act.

All information that you transfer to Cool-Coffee is received encrypted. Cool-Coffee is data responsible, and our database servers are securely locked in, technically secured and otherwise protected by modern alarm systems. Cool-Coffee stores, as prescribed in the Accounting Act, registered information for 5 years in addition to the accounting year, after which it is deleted.


At, cookies are used to give the user the best experience on the website. A cookie is a file that is stored in your browser on the device you use, and can contain whatever information the website puts in it.
The purpose of using cookies on Cool-Coffee is to make the site work, for optimization so that we can give the user the best experience, for traffic analysis, analysis of user trends and for targeted marketing.

Our server records all traffic without registering personal information. This is done so that we can optimize our web service where the use is greatest. When shopping, cookies are stored locally on the computer. You can at any time in your browser find settings to turn cookies off completely or delete cookies from your computer.

Data processing

We use external companies to, among other things, carry out the technical operation of the Website, for example, our suppliers assist us in connection with the execution of targeted marketing, including retargeting and improvement of the website. These are data processors, while we are data responsible for the data processors. You may not use the data for any purpose other than the fulfillment of the agreement with us, and are subject to confidentiality about these.

Log statistics are used on Cool-Coffee. This means that a statistics system collects information that can give a statistical picture of how many visitors a website has had, where they come from, on which part of the website you leave, etc. Cool-Coffee uses log statistics for the purpose of optimizing the website and its functionality.

Your rights:
In order to create transparency regarding the processing of your information, we as data controller must inform you of your rights.

The right of access
You are at all times entitled to request us in writing for information about, among other things, what information we have registered about you, what purpose the registration serves, as well as information about where the information comes from. You can see at any time what personal data we have registered about you, and you can send a written request for these to, with documentation that you are the person in question.

Right to rectification:
You have the right to have incorrect personal information corrected. The right to delete. In certain cases, you have the right to have all or some of your personal information deleted by us, e.g. if you revoke your consent. To the extent that processing of your information is necessary, e.g. in order to comply with our accounting obligations, we are not obliged to delete your personal information.

Deletion of personal data
If you do not use our Website for a period of 1 year, we will automatically delete the information we have registered about you, however, in order to meet legal requirements, including the requirements of accounting legislation (5 years from the end of the financial year) and consumer legislation (the 2-year right of complaint), can store certain personal information for a longer period. Information that we have collected in connection with you giving your consent for us to send you marketing per. e-mail, SMS and post, we will delete if you revoke your consent, unless we are entitled to continue the processing, cf. 2.